Services

 

Implementation and Upgrades

Arbiter Software currently contracts implementation and upgrade services to our partner Robert Mark Technologies, a specialist Professional Services and Consulting company focused on IT Automation and Service Assurance solutions.

Arbiter Software offers two base implementation packages – ‘Quick Start’ and ‘Enterprise’.

Quick Start Package
$6,000

 

  • Duration: Five days
  • Training: Up to four hours of knowledge transfer
  • Implementation of ACCE
  • Configuration of general rules and policies
    • Define AutoSys Instances
    • Define Environment: Change Windows, SLAs and Lead Times
    • Configure Business Units: Map fields, users, job name standards
    • Configure General Settings: Select policies on migrations, syntax checking, name standard validation, etc.
    • Configure Users, Notifications, Responses and Change Types
    • Add Report Settings (paths) and related User Permissions
    • License Info
Enterprise Package
$12,000

 

  • Duration: Ten Days
  • Training: Up to sixteen hours of knowledge transfer
  • Architecture of all rules and policies
    • Discuss SLAs and Lead Times as it relates to the environment
    • Document field mappings for each environment
    • Create the algorithm for job naming standards
    • Walk through Global Change Window
    • Select email notifications and templates
    • Document User Access and Chain of Command
    • Determine which reports are to be scheduled and their frequency
  • Implementation of ACCE
  • Configuration of rules and policies from the Architecture process
    • Adding AutoSys Instances
    • Define Environment, including Change Windows, SLAs and Lead Times
    • Configure Business Units: Map fields, users, job name standards
    • Configure General Settings: Select policies on migrations, syntax checking, name standard validation, etc.
    • Configure Users, Notifications, template responses and Change Types
    • Add Report Settings (paths) and related User Permissions
    • License Info

Arbiter Software currently contracts implementation and upgrade services worldwide to our accredited partners who specialize in IT Automation Consulting Services. For more information please see our partners page.